Bien Hoang​

Operations Manager

​Wally's Farm, LLC, Honolulu, HI

May 2016 – July 2016

 

· Supervised all operational activities within the farm including livestock husbandry, weed control, field and crop irrigation

· Oversaw scheduling and work assignments for 8-10 employees and volunteers

· Maintained long-term strategic planning, budgeting, marketing, and customer relations

 

Technical Communication Assistant

Project Management Institute, Newtown Square, PA

March 2015 - September 2015    

 

· Documented a variety of communication materials including user guides, FAQs, and training presentations

· Strengthened employees’ satisfaction and proficiency of Project Management through surveys and virtual learning courses

· Partnered with Relational Capital Group to launch a relationship management course for managers

 

Digital Marketing Project Intern

Philadelphia College of Osteopathic Medicine, Philadelphia, PA

March 2014 - September 2014

 

· Established 3 social media accounts, raising 130 more followers on PCOM Library’s Facebook and Twitter account

· Provided proactive support to researchers to endorse their publication on PCOM Library’s social media

· Designed posters and booklets for various academic events

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Business Development Volunteer

Asian Arts Initiative, Philadelphia, PA

October 2013 – March 2014

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· Managed all event records and contact lists using Salesforce

· Fostered partnerships with businesses and organizations, yielding a total of $1,000 in gifts and grants for the auction

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Communication Intern

Hanoi Radio Television, Hanoi, Vietnam      

June 2013 - August 2013

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· Prepared daily newscast about culture and entertainment

· Identified newsworthy material to plan for weekly talk shows

· Maintained partnerships with hospitals in the “Bring Music to Hospital” program

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